Case Study – Regal

Regal, a Cineworld subsidiary, operates the second-largest theater chain in the United States, with over 7,300 screens in 543 theaters. Cineworld is a British cinema company and the world’s second-largest cinema chain, with 9,500 screens across 790 sites in 11 countries.

Industry

Entertainment

Platform

Challenges

Regal Cinemas has a Magento storefront hosted on AWS. They were facing numerous challenges with their existing hosting provider, including downtime and poor site performance. These challenges were particularly painful during major movie releases when traffic to the site hit record peaks. With little Magento or ecommerce expertise from their hosting provider, support was slow to rectify the issues, so Regal Cinemas sought out a provider who could deliver a scalable infrastructure, as well as rapid tech support from a team of experts in the cloud and ecommerce segment.

#1 Challenge

Need for 24×7 support

Rescued from

Rackspace

Solution

Webscale has deployed Webscale Enterprise for Regal Cinemas. The primary reasons cited for choosing Webscale included cloud and ecommerce expertise, premium support, predictive auto-scaling, L7 load balancing, portal access, and 360-degree security suite.

Webscale provides Regal Cinemas with:

24×7 proactive support from an award-winning team of certified cloud and ecommerce experts.
Stable, secure, and scalable cloud delivery infrastructure without the overhead of designing, implementing and managing it.
Unlimited, real-time, and predictive auto-scaling, capable of forecasting traffic surges and scaling ahead of demand automatically, ensuring 100% uptime and fast page loads at all times.
Comprehensive security spanning bot management, intrusion detection, application shielding and real-time CSP protection.
End-to-end, real-time visibility into their cloud delivery infrastructure, site traffic, and user experience.

“I must tell you that your support team is something I have never encountered before in my professional career. Excellent, responsive and customer service oriented – words do not do them justice.”

Gregory Dihu
Director Corporate Applications
Regal Corporate Headquarters

Results

$$$

Saved in Lost Sales

With predictive auto-scaling, Regal Cinemas can improve the customer user experience and prevent potential loss of sales due to downtime and poor site performance, especially during major film releases.

24X7

Proactive Support

Webscale’s proactive support team offers Regal Cinemas peace of mind, offering unmatched cloud and ecommerce expertise.

100%

Uptime

Regal Cinemas benefits from cloud infrastructure that uses automation to scale and cater to large traffic spikes, ensuring faster response times and zero site outages.

100%

Control and Better Visibility

Webscale’s portal, Web Controls, and Traffic Viewer give Regal Cinemas unprecedented visibility into their site’s infrastructure, server load and enables the detection and mitigation of security threats.

More Case Studies

Reports smooth buying experience for their customers whatever the traffic and deep observability allowing to respond in real-time.
Read More

Ensures peak traffic movie release events are managed flawlessly thanks to timely support and auto-scaling technology from Webscale.
Read More

Enjoys limitless scalability, timely support round the clock and rational infrastructure cost whatever the growth in business.
Read More

Ensures 100% uptime with Webscale’s auto-scaling platform and renewed focus on the business with award-winning DevSecOps support.
Read More

Trusts Webscale for site speed and bullet-proof security for their B2B storefronts in the US and EU markets.
Read More

Reports significant improvement in website performance, and Core Web Vitals scores with the Webscale CloudEDGE CDN
Read More

Enjoys blazing-fast page speed, comprehensive security and rapid expert support like never before.
Read More

Benefits from total visibility into infrastructure and traffic offered by the Webscale Portal, and expert 24×7 DevSecOps support.
Read More

Relies on Webscale for predictive auto-scaling, secure hosting, superfast page performance and round the clock support.
Read More

Registers consistent growth in business thanks to Webscale’s highly defined DevOps workflows, Magento expertise and secure fully managed cloud delivery.
Read More

Enjoys substantial improvement in site speed and rapid support with deep visibility to identify and resolve issues on a timely basis.
Read More

Leverages Webscale’s support team of cloud and ecommerce experts to act as their extended DevOps team.
Read More

Went from opaque deployments and unexpected downtime to complete visibility and control over code release and high availability.
Read More

Achieves zero downtime Black Friday/Cyber Monday events two years in a row thanks to predictive auto-scaling by Webscale.
Read More

Benefits from cloud infrastructure that uses automation to scale and cater to large traffic spikes, ensuring availability.
Read More

Benefits from cloud infrastructure that uses automation to scale and cater to traffic spikes triggered by viral events, ensuring zero site outages.
Read More