Case study – Sporty’s Pilot Shop

Sporty’s is the world’s largest pilot shop, providing training and equipment for pilots worldwide since 1961. They sell over 500 exclusive products, many of which are designed in-house by their staff of pilots, and tested in their flight school. Founded by Hal Shevers, the core focus of Sporty’s is on educating pilots to be safe and proficient.

Industry

Avaition

Platform

Agency partner

InteractOne

Challenges

Sporty’s was facing challenges with their legacy hosting provider, particularly their inability to scale and react to demand. During busy sales seasons, like Black Friday or the Oshkosh Air Show in Wisconsin, their site used to experience significant slow downs. Like any ecommerce business, sub-optimal page performance during peak demand was bad for business. Sporty’s wanted a cloud delivery solution offering better redundancy with responsive scalability.

#1 Challenge

Need for better scalability

Shifted from

Performive (formerly ZeroLag)

Solution

Sporty’s digital agency, InteractOne, assessed their needs and recommended Webscale based on past work experiences with other clients. Webscale’s predictive auto-scaling was the answer to Sporty’s concerns around meeting customer demand during sales events, and they signed with Webscale and went live in 2020 after upgrading to Magento 2.

Sporty’s Pilot Shop uses Webscale Pro (with Cloud Delivery). In addition to autoscaling, Sporty’s selected Webscale for our best-in-class deployment workflows, and our world-class support team

Webscale provides Sporty’s with:

  • Stable, secure, and scalable cloud delivery infrastructure, with sophisticated cloud automation capabilities including unlimited, real-time, and predictive auto-scaling, capable of forecasting traffic surges and scaling ahead of demand automatically, ensuring uptime and fast page loads at all times.
  • An application-aware WAF that delivers robust protection against DDoS and application-specific cyber-attacks
  • 24×7 proactive support from an award-winning team of certified cloud and ecommerce experts
  • End-to-end, real-time visibility into their cloud delivery infrastructure, site traffic, and user experience through the Webscale Customer Portal.

 

“I just wanted to let you know that the Webscale process for go live and support was the best I’ve ever experienced with a cloud delivery company…and I’ve been doing this for 14 years with all the leading hosting providers for Magento. Thanks for being excellent!”

Zach Stutzman
VP Production
InteractOne

Results

100%

Leading Uptime

Sporty’s benefits from cloud infrastructure that uses automation to scale and cater to large traffic spikes, ensuring availability. The client has reported measurable improvements in ability to scale during major sales events.

Faster

Page Loads

Webscale enables Sporty’s to deliver a best-in-class digital experience with faster page loads, browsing, and checkout

24/7

Proactive Support

Webscale’s proactive support team offers Sporty’s peace of mind during issues, with unmatched cloud and ecommerce expertise. Webscale is a true extension of Sporty’s IT team.

Great

Control and Better Visibility

The Webscale Customer Portal, Web Controls, and Traffic Viewer give Sporty’s unprecedented visibility into their site’s infrastructure, server load and enable the detection and mitigation of security threats.

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