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Webscale M1 Support

Security focused SaaS platform, protects Magento 1 applications from vulnerabilities, extends lifespan of Magento 1 storefronts

Webscale M1 Support is a security-focused SaaS platform that allows merchants to stay safely on the end-of-life Magento 1 platform, protecting them against exploits, from the point of entry to the backend infrastructure. Webscale works closely with the Magento Association, the community, and Magento experts worldwide to develop application security patches, and collaborates with its digital agency partners to apply these patches to merchants’ applications.

Why Merchants Need
Webscale M1 Support?

No more updates: In June 2020, all Magento 1.x (M1) versions officially went end of life (EOL), leaving over 100,000 merchants without access to security patches, new features, functionality updates and bug fixes from Adobe/Magento themselves.

Replatforming complexity: Moving from M1 to M2 is not a simple upgrade. It’s a re-platform that requires extensive development work and, in many cases, a complete site design.

Lack of preparedness and cost: The economic climate in 2020 forced many merchants to delay their expensive M2 migration project. Many merchants are still keen to avoid the huge development, license, and employee costs to make the move.

Extension: Magento merchants, especially smaller businesses, have spoken and want to stay on M1 safely, until they can move to M2, or elsewhere, when it is right for their business.


Flexible Schedule

Webscale M1 Support allows merchants to continue to safely use the platform and upgrade to M2 on their schedule. With Webscale M1 Support, merchants have the flexibility of staying on M1 for the foreseeable future, and moving to M2 when they are ready.

Reduced TCO

With Webscale M1 Support, ecommerce business owners are not forced to incur tens or hundreds of thousands of dollars in site redesign and re-platforming costs. Webscale M1 Support ensures it’s business as usual for merchants even after its end-of-life, through security patches.

Managed Security

With a programmable WAF, Access Control, Content Security Policy protection, and automated detection of threats, Webscale-managed storefronts are constantly monitored. Proactively identify, monitor and protect against exploits through malware insertion, or bad traffic trying to access the application.

Faster, Always-on Applications

Apps enabled by Webscale M1 Support have a multi-cloud elastic data plane, auto-scaling capabilities, and a highly available (HA) data tier architecture. M1 support ensures zero application downtime, and accelerates website performance with caching at different layers.

“Webscale is an awesome company to work with! Their support and staff are exactly what I would expect. Our sites are faster than ever and we are happier than ever. No other provider has worked with us on a level like they have.”

Features and Functionality

SaaS Security

Webscale’s application-aware programmable web application firewall (WAF) enables merchants to protect their online stores from known vulnerabilities, such as the OWASP Top 10, as well as easily add unlimited rules called Web Controls to protect against new threats.

Content Security Policy (CSP) is an HTTP security standard designed to protect client interaction with websites against cross-site scripting (XSS) attacks. It increases the trust between the browser and application by allowing the application to specify which domains can be trusted. The ‘script-src’ tag specifies which trusted domains the browser can execute scripts from. Webscale M1 Support enables real-time monitoring, reporting of trusted domains, and alerting of violations by non-trusted domains executing scripts or other suspect behavior.

Sophisticated cyber-attacks involve placing malicious code in the application infrastructure, and executing it through browser calls. With automated intrusion detection, Webscale can immediately discover unauthorized file changes, quarantine the servers affected, and monitor and block any bad actors trying to access the scripts.

These features allow merchants to block known bad actors permanently, or even entire geographical regions (geo-blocking) that merchants are not serving, while building a trusted model that only allows authorized personnel to access the most secure parts of the application.

SecOps and Support

While Magento has stopped providing security updates, Webscale is working with other experts to continue to provide patches, at a faster rate than what has been traditionally available from Magento themselves. In addition, Webscale will also implement its Web Controls to ensure the site is not vulnerable while these patches are being developed.

Webscale M1 Support enables ecommerce merchants to easily achieve and maintain PCI compliance during their annual security audits. Capabilities include longer retention (up to a year) of critical log data from different parts of the application infrastructure, access and integrated views of log data through the Webscale portal, and audit trails of all changes made to the application and its configurations.

Webscale is working with hundreds of digital agencies and developers worldwide to help manage M1 environments and ensure the rapid deployment of patches, as they are developed.

What our Customers are Saying

“We’ve had zero downtime and much faster site performance on Webscale than we did with our previous managed hosting provider. Webscale has been instrumental in helping us get through the holiday season.”

Andrew Savage

Chief Operating Officer, Dolls Kill

“One of the reasons we went with Webscale was for the support. They even made suggestions on changes to Magento – they can handle anything. It’s like having a couple of extra team members. Since switching to Webscale, our site has been running much faster and we’ve had zero downtime.”

Jesse Thomas

Ecommerce Group Manager, Skate One Corp

M1 Support


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