US

Software Engineer (Backend/Full stack) - Multiple positions

Location

Boulder, CO

Job Description

We are looking for a Backend/Full Stack Web Developer to join our fast paced, fun, and motivated team. This is a one of a kind opportunity to bring your passion for writing high quality software in collaboration with a fantastic and supportive group of engineers. You will have the opportunity to let your abilities shine and be involved in the entire software development cycle, from design to release. You will be collaborating closely with product management and customer support teams to find the best solutions for real client requirements. Then you will bring these solutions to life by architecting and implementing the design all the way to production. You’ll have an active role in defining the APIs, user interactions as well as the aesthetics of the entire application.

Our engineering culture

  • We’re a small and close knit team with a big impact.
  • Here you’re not just another engineer – your voice, opinion and contributions matter.
  • We deliver multiple releases per day.
  • We have a strong commitment to clean, high-quality code.
  • We’re passionate about building the best next-generation cloud infrastructure.
  • We’re driven and tenacious, but also have a great sense of humor and promote a fun work environment with great work/life balance.
  • Bonus points for nerf dart accuracy.

Job Responsibilities

  • Backend (server side) software development to enhance and maintain Webscale Control and Data plane software
    • Design, implement, and test distributed control function in our Ruby-based Control Plane.
    • Implement RESTful API to support new features.
    • Cloud API enhancements for AWS EC2, Google Compute and all major cloud service providers.
    • Develop and maintain our next-generation Go-based HTTP proxy (data plane) that enhances and protects e-commerce (customers’) sites.
  • Work with the product team to translate high level feature requirements into working software.

Qualifications

  • MS/ME in computer science or equivalent.
  • Professional experience in programming, Ruby/Go or equivalent.
  • Experience in programming network protocols.
  • 1-6 years of professional experience.

Technologies we use

  • Ruby, Golang, Typescript, C/C++
  • Angular
  • AWS, Google Compute
  • MySQL, Elasticsearch

Apply

Enterprise Account Executive

Location

Boulder, CO or Sunnyvale, CA

Job Description

  • As an Account Executive for Webscale you will be responsible for identifying prospects and contacting, setting up meetings, presenting the Webscale value proposition, negotiating agreements, and managing on-boarding/sales enablement. The successful candidate will have 5+ years of sales experience, preferably in the hosting, e-commerce and/or web infrastructure and CDN, WAF, Bot Mitigation space and have a working knowledge of relevant platforms (Magento, WooCommerce, WordPress and others). This is a sales role which needs a strategic outlook on attaining business objectives while being able to handle tactical day to day activities.
  • Strong background in executive-level communication and building customer relationships. This role involves positioning and promoting the value proposition, the development and expansion of opportunities, and closing business for Webscale using collaboration tools for video conferencing and commitment to CRM tools like Salesforce.com. The ideal candidate possesses strategic and technical knowledge, and can succeed in a demanding and rewarding sales environment while selling an innovative solution. Activity is key.

We’re looking for someone with

  • Ability to enthusiastically evangelize the Webscale message to prospects and customers
  • Desire to own all parts of a sales lifecycle, starting with outreach and first meeting to the close
  • Demonstrates thorough preparation for all meetings and activities
  • Excellent time management skills
  • Excellent organization skills – attention to detail
  • Demonstrated strategic thinking as well as being an independent worker who takes initiative
  • Willing to work out of our Boulder CO office

Qualifications / What You Will Need

  • Bachelor Degree or equivalent work experience
  • 7-plus years of experience in direct sales in a relevant field like networking, CDNs, hosting, e-commerce technologies
  • At least one prior startup
  • Broad industry experience and knowledge
  • Knowledge of hosting, service providers, and cloud technology
  • Strong written, oral, and presentation skills
  • Strong organizational and analytical skills
  • Self-starter with a sense of urgency for closing deals and increasing revenue
  • Strong business savvy and negotiation skills

Apply

Partner Manager - Managed Hosting

Location

Boulder, CO or Sunnyvale, CA

Job Description

As a Partner Manager for Webscale you will be responsible for identifying both referral and reseller partners, negotiating agreements, and managing on-boarding/sales enablement. The successful candidate will have 7 years of partner management experience, preferably in the digital transformation / e-commerce space and have a working knowledge of the relevant partner eco-systems (Rackspace, Nexcess, DXC, Cloud Managed Service Companies).

Key partner targets include managed hosting companies or web developers that understand the e-commerce and digital transformation market and are in a trusted advisor role to recommend Webscale solutions for their customers. These partners understand the value that Webscale technology solutions can bring, not only to their DevOps process, but also to their end customer’s satisfaction and agility for supporting their web applications in the Cloud.

Responsibilities / What you’ll do

  • Identify and create new business opportunities with strategic partners focused on technical collaboration, revenue, and strategic market impact.
  • Articulate strategic value and build strong relationships with partners to raise awareness and support for Webscale and its services.
  • Define and execute strategy and business plans for select market segments, including recruiting and developing partners in support of the strategy and plans.
  • Interface with internal groups, such as engineering, sales, and marketing to advocate and help resolve partner issues and drive product features and development.
  • Proactively maintain ongoing knowledge of industry, territory, existing and target channel partner accounts, & competitive landscape.
  • Possess an in-depth knowledge of each strategic VAR’s business and what drives their success.

We’re looking for someone with

  • Ability to enthusiastically evangelize the Webscale message
  • Desire to own all parts of a partner lifecycle, starting with profiling/recruitment
  • Demonstrates thorough preparation for all partner meetings & activities
  • Excellent time management skills
  • Mitigate/resolve channel conflict
  • Excellent organization skills – attention to detail
  • Demonstrated strategic thinking as well as being an independent worker who, takes initiative

Qualifications / What You Will Need

  • Bachelor Degree or equivalent work experience
  • 7-plus years of experience as a partner manager, business development manager, or technical account manager
  • Ability to speak to both developers/IT operations and sales/management
  • Broad industry experience and knowledge in e-commerce/digital commerce
  • Knowledge of application servers and frameworks
  • Knowledge of hosting, service providers, and cloud technology
  • Strong written, oral, and presentation skills
  • Strong organizational and analytical skills
  • Self-starter with a sense of urgency for closing deals and increasing revenue
  • Strong business savvy and negotiation skills

Apply

Digital Agency Partner Manager

Location

Boulder, CO or Sunnyvale, CA

Job Description

As a Partner Manager for Webscale you will be responsible for identifying both referral and reseller partners, negotiating agreements, and managing on-boarding/sales enablement. The successful candidate will have 7 years of partner management experience, preferably in the digital transformation / e-commerce space and have a working knowledge of the relevant partner eco-systems (Rackspace, Nexcess, DXC, Cloud Managed Service Companies).

Key partner targets include digital agencies or web developers that understand the e-commerce and digital transformation market and are in a trusted advisor role to recommend Webscale solutions for their customers. These partners understand the value that Webscale technology solutions can bring, not only to their DevOps process, but also to their end customer’s satisfaction and agility for supporting their web applications in the Cloud.

Responsibilities / What you’ll do

  • Identify and create new business opportunities with strategic partners focused on technical collaboration, revenue, and strategic market impact.
  • Articulate strategic value and build strong relationships with partners to raise awareness and support for Webscale and its services.
  • Define and execute strategy and business plans for select market segments, including recruiting and developing partners in support of the strategy and plans.
  • Interface with internal groups, such as engineering, sales, and marketing to advocate and help resolve partner issues and drive product features and development.
  • Proactively maintain ongoing knowledge of industry, territory, existing and target channel partner accounts, & competitive landscape.
  • Possess an in-depth knowledge of each strategic VAR’s business and what drives their success.

We’re looking for someone with

  • Ability to enthusiastically evangelize the Webscale message
  • Desire to own all parts of a partner lifecycle, starting with profiling/recruitment
  • Demonstrates thorough preparation for all partner meetings & activities
  • Excellent time management skills
  • Mitigate/resolve channel conflict
  • Excellent organization skills – attention to detail
  • Demonstrated strategic thinking as well as being an independent worker who, takes initiative

Qualifications / What You Will Need

  • Bachelor Degree or equivalent work experience
  • 7-plus years of experience as a partner manager, business development manager, or technical account manager
  • Ability to speak to both developers/IT operations and sales/management
  • Broad industry experience and knowledge in e-commerce/digital commerce
  • Knowledge of application servers and frameworks
  • Knowledge of hosting, service providers, and cloud technology
  • Strong written, oral, and presentation skills
  • Strong organizational and analytical skills
  • Self-starter with a sense of urgency for closing deals and increasing revenue
  • Strong business savvy and negotiation skills

Apply

Lead DevOps/Support Engineer

Location

Boulder – CO

Description

As a Lead Linux Support Engineer, you’re a Linux guru who conquers the most intricate challenges by providing innovative and unique solutions for our customers while giving guidance and mentoring to Jr. Engineers. Your technical talent, team-based mentality and leadership will continue to guide the growth of our engineers and drive us to the next level. You will own complex customer issues which may take several days or weeks to resolve, which also means you’ll be a key partner in building relationships with customers as you advise them of any pitfalls and alternatives that may better serve their solutions along the way.

Responsibilities

In this role you will:

  • Support our clients, ensuring their infrastructures stay up and running 24/7 while working with leading-edge technology.
  • Define, Design, Implement, and Support complex network infrastructures.
  • Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers such as:
    • LAMP Stack: Linux, Apache, MySQL, PHP
    • OS level concerns
    • Web Servers
    • Database Services Servers (MySQL, Redis)
    • Applications Servers
    • Mail (Mail Transfer Agents)Email Services
    • Scripting: Go, Ruby, Bash, PHP knowledge a plus
    • Clustering
    • Load Balancing
    • FTPHost & network-based firewalls
    • SSH
    • DNS
    • Version control (git)
    • Configuration management (Ansible)

Requirements

Required Qualifications:

  • Thorough knowledge and love of Linux operating system (preferably a Debian distribution).
  • Advanced/Expert knowledge of servers/computers hardware and software, DNS, and networking fundamentals including diagnostics with Linux tools.
  • Expertise with LAMP: Linux, Apache, MySQL, and PHP.
  • Experience Architecting and Designing complex infrastructures.
  • Experience working in a computer technical field, enterprise server environment and / or web hosting environment
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
  • Inherent problem-solver with desire to learn and take on responsibilities
  • Due to the 24×7 operations of the business, Engineers can be required to provide on-call coverage overnight and on weekends and holidays while global team is built.

Additional Helpful Qualifications:

  • Bachelor’s degree in computer science, engineering or equivalent work experience
  • Experience with e-commerce applications – Magento, Redis, etc.

Apply

DevOps/Support Engineer

Location

Boulder – CO

Description

As a Linux Support Engineer, you’re a Linux enthusiast whose curiosity continuously improves your knowledge and skillset. You’ll own complex customer issues which may take several days or weeks to resolve, but you’ll engage all available resources and knowledge sources to find a solution.

Responsibilities

In this role you will:

  • Support our clients, ensuring their infrastructures stay up and running 24/7 while working with leading-edge technology.
  • Implement, and Support complex scalable application infrastructure.
  • Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers such as:
    • LAMP Stack: Linux, Apache, MySQL, PHP
    • OS level concerns
    • Database Services (MySQL, Redis)
    • Application Servers
    • Email Services
    • Scripting: Go, Ruby, Bash, PHP knowledge a plus
    • Load Balancing
    • Host & network-based firewalls
    • SSH
    • DNS
    • Version control (git)
    • Configuration management (Ansible)

Requirements

Required Qualifications:

  • Thorough knowledge and love of the Linux operating system (Preferably a Debian distribution!).
  • Strong knowledge of and familiarity with client/server software, DNS, and networking fundamentals including diagnostics with Linux tools.
  • Strong experience with LAMP stacks: Linux, Apache, MySQL, and PHP.
  • Experience working in a computer technical field, enterprise server environment and / or web hosting environment
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
  • Inherent problem-solver with desire to learn and take on responsibilities
  • Due to the 24×7 operations of the business, Engineers can be required to provide on-call coverage overnight and on weekends and holidays while global team is built.

Additional Helpful Qualifications:

  • Bachelor’s degree in computer science, engineering or equivalent work experience
  • Experience with e-commerce applications – Magento, Redis, etc.

Apply

Regional Sales Manager: Inside Sales

Location

Mountain View – CA

Description

Strong background in executive-level communication and building customer relationships. This role involves positioning and promoting the value proposition, the development and expansion of opportunities, and closing business for Webscale using collaboration tools like Webex and committment to CRM tools like Salesforce.com. The ideal candidate possesses strategic and technical knowledge, and can succeed in a demanding and rewarding sales environment while selling an innovative solution. Activity is key.

Requirements

5+ years of sales in a technology sales organization that includes process with sales management and sales engineers. Specific examples of closing deals remotely. Strong leadership skills in a global environment and committment to CRM tools. Selling solutions to midmarket customers. Startup experience a must. Background in application acceleration, ecommerce, enterprise sales and cloud environments a big plus.

Apply

Account Executive

Location

Boulder, CO or Mountain View, CA

Description

As an Account Executive for Webscale you will be responsible for identifying prospects and contacting, setting up meetings, presenting the Webscale value proposition, negotiating agreements, and managing on-boarding/sales enablement. The successful candidate will have 5+ years of sales experience, preferably in the e-commerce or web infrastructure space (CDN and more) and have a working knowledge of relevant platforms (Magento, WooCommerce, SAP Hybris, Acquia, Oracle Commerce and others). This is a sales role which needs a strategic outlook on attaining business objectives while being able to handle tactical day to day activities.

Strong background in executive-level communication and building customer relationships. This role involves positioning and promoting the value proposition, the development and expansion of opportunities, and closing business for Webscale using collaboration tools for video conferencing and commitment to CRM tools like Salesforce.com. The ideal candidate possesses strategic and technical knowledge, and can succeed in a demanding and rewarding sales environment while selling an innovative solution. Activity is key.

Responsibilities

In this role you will:

  • Identify and create new business opportunities with customers focused on technical collaboration, revenue, and strategic market impact. Work through the sales cycle and close those accounts successfully.
  • Articulate strategic value and build strong customer relationships to raise awareness and support for Webscale and its services.
  • Proactively maintain ongoing knowledge of industry, territory, existing and target accounts, & competitive landscape.
  • Possess an in-depth knowledge of each customer and what drives their success.

Cultural Fit

  • Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
  • Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
  • Relentless Improvement: We are growing our team and building our company. Ideal candidates will be enthusiastic seekers of new ideas for improvement and will be excited to stay current in the practices of other top employers. We want you to bring your thoughts, constantly hatch new ideas and share recommendations often. We have a high bar and will always look to raise it.
  • Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

We’re looking for someone with

  • Ability to enthusiastically evangelize the Webscale message to prospects and customers
  • Desire to own all parts of a sales lifecycle, starting with outreach and first meeting to the close
  • Demonstrates thorough preparation for all meetings and activities
  • Excellent time management skills
  • Excellent organization skills – attention to detail
  • Demonstrated strategic thinking as well as being an independent worker who takes initiative
  • Willing to work out of our fun Mountain View CA or Boulder CO offices

Qualifications

  • Bachelor Degree or equivalent work experience
  • 7-plus years of experience in direct sales in a relevant field like networking, CDNs, hosting, e-commerce technologies
  • At least one prior startup
  • Broad industry experience and knowledge
  • Knowledge of application servers and frameworks
  • Knowledge of hosting, service providers, and cloud technology
  • Strong written, oral, and presentation skills
  • Strong organizational and analytical skills
  • Self-starter with a sense of urgency for closing deals and increasing revenue
  • Strong business savvy and negotiation skills

Apply

Sales Engineer

Location

Mountain View – CA

Description

The Sales Engineer is responsible for supporting the needs of our prospects, customers and sales team members, and providing technical guidance and insight throughout the sales process. This includes designing and implementing the most optimal integrated web application and performance solutions for Ecommerce and Enterprise customers and partners. As part of the sales team, you will be responsible for assisting in the preparation and delivery of sales presentations, mostly remote over tools like Webex, acting as a subject matter expert in all product/service offerings, and driving the sales cycle to closure. The responsibility also extends to project-managing the customer deployments alongside the implementation team and continuing to stay the customers champion within Webscale.

Requirements

5+ years of sales engineering of a technical sales organization. Specific examples of supporting sales executives in closing deals and remote relationship manager. Strong leadership skills in a global environment. Selling technical solutions to small, medium and large customers. Managing customer expectations. Strong leadership skills in a global environment and commitment to CRM tools like salesforce.com. Selling solutions to midmarket customers. Startup experience a must. Background in web performance technologies, application acceleration, ecommerce, enterprise sales and cloud environments is a big plus.

Apply

India

Software Engineer (Backend/Full stack) - Multiple positions

Location

Bangalore, India

Job Description

We are looking for a Backend/Full Stack Web Developer to join our fast paced, fun, and motivated team. This is a one of a kind opportunity to bring your passion for writing high quality software in collaboration with a fantastic and supportive group of engineers. You will have the opportunity to let your abilities shine and be involved in the entire software development cycle, from design to release. You will be collaborating closely with product management and customer support teams to find the best solutions for real client requirements. Then you will bring these solutions to life by architecting and implementing the design all the way to production. You’ll have an active role in defining the APIs, user interactions as well as the aesthetics of the entire application.

Our engineering culture

  • We’re a small and close knit team with a big impact.
  • Here you’re not just another engineer – your voice, opinion and contributions matter.
  • We deliver multiple releases per day.
  • We have a strong commitment to clean, high-quality code.
  • We’re passionate about building the best next-generation cloud infrastructure.
  • We’re driven and tenacious, but also have a great sense of humor and promote a fun work environment with great work/life balance.
  • Bonus points for nerf dart accuracy.

Job Responsibilities

  • Backend (server side) software development to enhance and maintain Webscale Control and Data plane software
    • Design, implement, and test distributed control function in our Ruby-based Control Plane.
    • Implement RESTful API to support new features.
    • Cloud API enhancements for AWS EC2, Google Compute and all major cloud service providers.
    • Develop and maintain our next-generation Go-based HTTP proxy (data plane) that enhances and protects e-commerce (customers’) sites.
  • Work with the product team to translate high level feature requirements into working software.

Qualifications

  • MS/ME in computer science or equivalent.
  • Professional experience in programming, Ruby/Go or equivalent.
  • Experience in programming network protocols.
  • 1-6 years of professional experience.

Technologies we use

  • Ruby, Golang, Typescript, C/C++
  • Angular
  • AWS, Google Compute
  • MySQL, Elasticsearch

Apply

Technical Customer Support Manager

Location

Bangalore, India

Job Description

Webscale Networks is currently seeking Technical Customer Support Manager, based in Bangalore, India. The Technical Support Manager manages the Customer Support team based in the Bangalore office location, responsible for day to day management of the Level 1-3 support teams. The primary responsibility of our support organization is to ensure our customers infrastructure stays up and running 24x7x365. The successful candidate will be experienced in leading and developing a support team, working directly with customers and internal resources to ensure deliverables fall within the applicable scope and timeline.

Responsibilities

  • Manage the support team to provide first-class technical support to Webscale’s global customers
  • Conduct interviews, hire, and train new technical support staff
  • Manage team rotational shift schedule and time off requests
  • Delegate technical responsibilities and monitor the progress of support cases
  • Manage customer escalations, following up with customers through issue resolution
  • Follow up on and take responsibility for unresolved issues or escalations
  • Set clear objectives, evaluate progress and instill a high performance culture with a focus on teamwork, service excellence and ownership for resolving customer issues
  • Manage the team and individual performance, technical and skills development
  • Set-up, manage and improve standards and procedures within the team
  • Encourage open communication between team members, suggesting and driving forward ideas about how the team can work more effectively together

Requirements

  • 2+ years technical team lead/manager experience
  • 5+ years experience in customer service environment
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Solid working knowledge of Linux operating system
  • Outstanding leadership skills and ability to delegate responsibilities effectively
  • Inherent problem-solver with desire to learn and take on responsibilities

Additional Helpful Qualifications

  • Bachelor’s degree in computer science, engineering or equivalent work experience
  • Experience with e-commerce applications – Magento, Drupal, Redis, WordPress, WooCommerce and others
  • Strong working knowledge of Google suite
  • Experience with Cloud technologies

Apply

Linux Support Engineer

Location

Bangalore, India

Job Description

Webscale Networks is currently seeking a Linux and DevOps focused Customer Support Representative, based in Bengaluru India.

As a Webscale Networks Support Engineer, you will be part of our India Support team who is responsible for supporting our clients via phone, email or chat. The primary responsibility of our support organization is to ensure our customers infrastructure stays up and running 24x7x365. You are a Linux enthusiast whose curiosity continuously improves your knowledge and skillset. You’ll own complex customer issues which may take several days or weeks to resolve, but you’ll engage all available resources and knowledge sources to find a solution.

As a Support Engineer, you will work with leading-edge software and cloud technologies. You will also assist customers during service related events, including creating support tickets and answering basic technical questions related to their environment and Webscale services. As needed, you will also be the primary contact who will provide coordinated escalation to advanced technical support engineers to resolve open tickets.

Due to the 24×7 operations of the business, Support Engineers may be required to provide on-call coverage overnight and on weekends and holidays while the global team is being built. Such shifts vary across team members and by month.

In this role you will

  • Support our clients, ensuring their infrastructures stay up and running 24/7 while working with leading-edge technology.
  • Implement, and Support complex scalable application infrastructure.
  • Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers such as:
  • LAMP Stack: Linux, Apache, MySQL, PHP
  • OS level concerns
  • Database Services (MySQL, Redis)
  • Application Servers
  • Email Services
  • Scripting: Shell, Bash, Ruby (PHP a plus)
  • Load Balancing
  • Host & network-based firewalls
  • SSH
  • DNS
  • Version control (git)
  • Configuration management (Chef and Ansible)
  • AWS, Google and other cloud architectures

Required Qualifications

  • Thorough knowledge and love of the Linux operating system (Preferably a Debian distribution!)
  • Strong knowledge of and familiarity with client/server software, DNS, and networking fundamentals including diagnostics with Linux tools
  • Strong experience with LAMP stacks: Linux, Apache, MySQL, and PHP
  • Experience working in a computer technical field, enterprise server environment and / or web hosting environment
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
  • Inherent problem-solver with desire to learn and take on responsibilities

Additional Helpful Qualifications

  • Bachelor’s degree in computer science, engineering or equivalent work experience
  • Experience with e-commerce applications – Magento, Drupal, Redis, WordPress, WooCommerce and others

Apply

Customer Success Manager

Location

Bangalore, India

Who we are looking for

Webscale Networks is looking for a Customer Success Manager to drive further adoption, customer satisfaction and ultimately providing highest level of customer delight and value. This is a critical, high-visibility role for the company.

Responsibilities

  • Provide client relationship management for all assigned accounts and ensure that every client contract is renewed
  • Manage customer expectations and work closely with sales team to ensure effective and efficient onboarding of new customers
  • Drive greater usage/adoption over time
  • Monitor customer feedback throughout the customer lifecycle to not only identify and prioritize at-risk accounts but also run standardised plays to mitigate churn
  • Drive successful implementation of Webscale  along with value in Webscale products through usage and adoption.
  • Schedule periodic meetings with key stakeholders
  • Advocate customer needs and issues among cross functional teams
  • “Trusted Advisor” relationship with customer champion and other stakeholders
  • CSM’s should think proactively and offer a calming presence under pressure.

Qualifications

  • 4+ years of professional experience in Support /Account Management or Customer facing role
  • Experience in managing and handing high end customers
  • Excellent communication and customer engagement skills
  • Personal energy, passion and drive to ensure we consistently delight our customers
  • Be both a thinker and a doer
  • Networking/SaaS industry (preferred, but not mandatory)

Benefits

  • Full benefits package, including company paid medical options
  • Unlimited snacks and drinks
  • Opportunity for cross-training at the US office
  • Excellent office location and work space
  • Industry leading compensation

Apply

DevOps/Support Engineer

Location

Bangalore – India

Description

As a Linux Support Engineer, you’re a Linux enthusiast whose curiosity continuously improves your knowledge and skillset. You’ll own complex customer issues which may take several days or weeks to resolve, but you’ll engage all available resources and knowledge sources to find a solution.

Responsibilities

In this role you will:

  • Support our clients, ensuring their infrastructures stay up and running 24/7 while working with leading-edge technology.
  • Implement, and Support complex scalable application infrastructure.
  • Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers such as:
    • LAMP Stack: Linux, Apache, MySQL, PHP
    • OS level concerns
    • Database Services (MySQL, Redis)
    • Application Servers
    • Email Services
    • Scripting: Go, Ruby, Bash, PHP knowledge a plus
    • Load Balancing
    • Host & network-based firewalls
    • SSH
    • DNS
    • Version control (git)
    • Configuration management (Ansible)

Requirements

Required Qualifications:

  • Thorough knowledge and love of the Linux operating system (Preferably a Debian distribution!).
  • Strong knowledge of and familiarity with client/server software, DNS, and networking fundamentals including diagnostics with Linux tools.
  • Strong experience with LAMP stacks: Linux, Apache, MySQL, and PHP.
  • Experience working in a computer technical field, enterprise server environment and / or web hosting environment
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
  • Inherent problem-solver with desire to learn and take on responsibilities
  • Due to the 24×7 operations of the business, Engineers can be required to provide on-call coverage overnight and on weekends and holidays while global team is built.

Additional Helpful Qualifications:

  • Bachelor’s degree in computer science, engineering or equivalent work experience
  • Experience with e-commerce applications – Magento, Redis, etc.

Apply

Sales Development Representative

Location

Bangalore – India

Description

(NOT HIRING FOR THIS ROLE CURRENTLY)

Webscale Networks is currently seeking to build out our team of Sales Development Representatives, based in Bangalore India. As a member of our Sales organization, your primary responsibility will take to set qualified meetings for our quota carrying sales people.

Responsibilities

In this role you will:

  • Develop the prospect pipeline through identification, targeting and soliciting online/phone meetings with prospects and developing qualified leads.
  • Clean up and document all leads provided by various corporate marketing programs. Possess the ability and the daily discipline necessary to focus on the important activities.
  • Support marketing programs as needed, such as creation and maintenance of mailing lists, invitations.
  • Pull data from online sources like LinkedIn or prospect websites as needed.
  • Demonstrates an ability to work as part of a team.
  • Develop understanding for Webscale’s offerings
  • Articulate Webscale’s business value proposition to decision makers to assess buying interest
  • Basic technology industry awareness.
  • Lead prospecting to identify, contact and qualify potential customers.
  • Closed-loop tracking and metrics reporting to management.
  • Meet or exceed required targets on a monthly, quarterly and yearly basis.
  • Submit timely updates and input in SalesForce.com with an eye for accuracy and detail.
  • Respond to telephone calls and email requests from employees in a timely manner.
  • Other duties as required.

Minimum Requirements

  • Technical Degree (BE/BS/BTech) required. MBA preferred.
  • 0-3 years of sales experience
  • Experience of opportunity qualification over phone calls
  • A proven track record of developing strong client relationships a plus
  • Must be proficient in MS Office, Google Apps, and Salesforce
  • Ability to self-motivate, multi-task and work independently or within a team of peers and partners.
  • Excellent written and verbal communication skills.
  • Well-developed English speaking skills, interpersonal skills and professionalism with a high degree of integrity.
  • Participate fully in meetings, training sessions, individual professional development and skill building.
  • Should be willing to working late night shift up to at least 2AM IST to support the US market
  • Work in a highly competitive environment

Apply

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