The Infrastructure To Run Your Store.
And The AI To Grow It.

Traditional hosts react. DIY AWS needs babysitting. Webscale inspects and adapts in real time — applying CDN, WAF, rate limiting, and observability automatically, with 24/7 expert support included in every plan. You get the performance and security control layer that a standard host simply doesn t provide.

No. Webscale operates at the infrastructure and delivery layer, which means it sits beneath your existing Adobe Commerce, Magento, or Shopware stack. There’s no rip-and-replace, no migration project, and no disruption to current operations. The CDP captures behavioral data, AI Segmentation activates it, and the AI Shopping Assistant surfaces it to shoppers, all without touching your commerce platform. You keep what you have. You gain what you’ve been missing.

The Agentic Commerce OS is Webscale’s AI product suite for mid-enterprise brands on Adobe Commerce, Magento, and Shopware. It’s three connected products: a Customer Data Platform that structures first-party behavioral data at the infrastructure layer, AI Segmentation that converts marketing questions into live audiences in plain English, and an AI Shopping Assistant that handles discovery, comparison, Q&A, and order support in one conversational flow. It’s for commerce teams who want AI that actually knows their shoppers, because it’s built on their data from the start.

Peak traffic is a solved problem at the infrastructure layer. Webscale’s cloud architecture scales automatically to absorb traffic spikes, with global CDN distribution, real-time rate limiting, and autonomous incident response that acts before a slowdown becomes an outage. Black Friday, flash sales, and viral moments don’t require manual intervention or emergency scaling tickets. The platform handles it, and your team gets the observability to see exactly what’s happening while it does.

Webscale’s security protection is built into the infrastructure layer through two capabilities: Web Controls and Bot IP Shield. Web Controls is a rule engine that lets you define and automate security responses based on request conditions, including IP reputation, rate limits, user agents, country of origin, and header patterns. Complex sequences of rules can be chained together, including dynamic behaviors like rate-limiting checkout attempts based on real-time user activity.

Bot IP Shield is a dedicated add-on that blocks traffic from known malicious sources. It’s powered by Webroot’s BrightCloud IP Reputation Service, with threat data refreshed every five minutes. When a request arrives from a flagged IP, Webscale denies it automatically. Threat traffic is also visible in real time through Traffic Viewer, so your team has full observability on what’s being blocked and why.