Your Smartest Salesperson, Always On
Deploy AI agents that understand your customers, personalize each interaction, and increase conversions across search, chat, and product discovery.
The Problem
E-commerce has evolved in design, speed, and scale, but the way most sites guide shoppers hasn’t kept pace. The typical experience still depends on static search bars, dropdown filters, and “you might also like” boxes that don't always hit the mark.
For shoppers, this creates unnecessary friction and sometimes, frustration
People don't like being forced to type in the perfect search query, scroll through pages upon pages of results, or abandon their carts when they've become too overwhelmed. This sort of process feels impersonal, clunky, and more
of a chore than a simple shopping experience should be.
For store owners, the cost of this
stagnation is steep
Each cart left behind translates into lost sales. Every irrelevant recommendation that pushes customers away means wasted marketing budgets. What should be seamless and enjoyable too often becomes fragmented, costly, and ineffective as a result.
The Solution Is Agentic Commerce
Shoppers expect more, and merchants need tools that can finally deliver.
That’s where Agentic Commerce steps in.
From Search to Conversation
Webscale introduces an evolution in how online shopping works. Instead of being reactive,
our AI agents aim to guide each customer through their journey. In addition to answering customer questions, they anticipate intent, personalize interactions, and make the storefront feel a little more dynamic.
Here’s how:
Conversational Shopping Assistants
Always-on guides that help customers find what they want in natural, human-like dialogue.
Real-Time Personalization
Every session is unique and customized using a blend of behavioral history, brand affinity, and in-session signals.
Context-Aware Recommendations
Product suggestions adapt as shoppers browse. This way, they're surfacing items that match the customer's needs instead of what their last click happened to be.
How It Works
The intelligence behind Agentic Commerce comes from
a seamless connection between AI and data.
Powered by First Party Data, Delivered in Real Time
Webscale’s platform utilizes a first-party data engine designed to learn from every interaction. The Customer Data Platform captures clicks, searches, and session behavior, then connects those insights to intelligent AI agents.
These agents then combine historical behavior with in-session intent to create personalized journeys. They also use brand affinity data to focus on the products customers are most likely searching for. Finally, the privacy-first design helps ensure guardrails around search accuracy, fairness, and security.
These agents then combine historical behavior with in-session intent to create personalized journeys. They also use brand affinity data to focus on the products customers are most likely searching for. Finally, the privacy-first design helps ensure guardrails around search accuracy, fairness, and security.
Business Benefits
All of this intelligence translates into measurable results for your business. For example:
Turn Clicks into Conversions
Agentic Commerce is a smarter growth engine for businesses, as it stands to:
Boost Revenue
Increase Loyalty
Cut Costs
Future Proof Your Storefront
By using customer satisfaction to boost company performance, Webscale can help
merchants experience sustainable growth.
Proof & Momentum
The move to AI-driven commerce is already delivering results across the retail landscape, as 54% of shoppers have stated that they would trust AI recommendations when shopping. Amazon's launch of its Rufus tool demonstrated this impact, with a 15% increase in profits and 20% savings in marketing costs.
Webscale is positioned to bring this level of intelligence to every storefront and enable brands of all sizes to compete at an enterprise scale.
Webscale is positioned to bring this level of intelligence to every storefront and enable brands of all sizes to compete at an enterprise scale.
Ready to Meet Your Smartest Salesperson?
Your best era of growth starts here. With Webscale’s Agentic Commerce, every shopper interaction becomes a big opportunity to connect, convert, and retain your customers.
Discover how Agentic Commerce can transform your customer journey and request
Request a DemoDiscover how Agentic Commerce can transform your customer journey and request
a demo with us today.