Contact Us
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Webscale is focused on delivering superior solutions that enable ecommerce businesses, digital experience providers, and SaaS vendors to revolutionize their distributed computing and cloud cost optimization strategies. CloudFlow, our AI-Enabled Kubernetes Management Platform, helps businesses accelerate application performance by 35%, cut cloud expenses by up to 50%, reduce K8s operations by 40% and ensure 100% security from the edge to the origin.
Webscale powers some of the world’s leading businesses, including Mondelez, Toyota, Trulieve, BigCommerce, Daniel Defense, Regal Cinemas, Lumen, WAHL, Watsco, Coles, Adore Beauty, BDA, Helm, Corsair, Snake River Farms, Lippert, Angling Direct, Eckler’s, Performance Health, Crownpeak, and SaltLife. Webscale has offices in Santa Clara, CA, Boulder, CO, San Antonio, TX, and Bangalore, India.
Here for You, Day and Night
The Webscale global customer support team is available via email to resolve customer issues 24x7x365.
Normal support requests, such as information or changes to production systems, should be sent to support@webscalenetworks.com.
Critical requests that are impacting your customers’ ability to checkout or purchase items through your site should be sent to critical@webscalenetworks.com.
Webscale’s support system will immediately reply with the case number created for the request. Critical requests will be responded to by support personnel within 15 minutes or less. Non-critical requests will be responded to within one business day.
