Remove friction from search and discovery
Help shoppers get to the right product in fewer steps.
Webscale combines real-time infrastructure intelligence, first-party data, and guided AI discovery to reduce bounce, speed decisions, and increase conversion.
Webscale combines real-time infrastructure intelligence, first-party data, and guided AI discovery to reduce bounce, speed decisions, and increase conversion.
The Legacy Catalog Search Problem
Shoppers don’t leave because they are done shopping
They leave because they get stuck.
Common discovery breakdowns on commerce sites:
Search returns too many results or none at all
Filters require guesswork shoppers don't understand
Product details are fragmented across pages
Shoppers leave to Google, Reddit, or YouTube for answers
Confidence drops. Sessions end
Every extra click increases abandonment.
How Shoppers Actually Buy
Discovery is iterative, not linear
Most shoppers follow a simple pattern:
Ask
Clarify
Decide
Traditional search and navigation are not built for this behavior.
Webscale Agentic Commerce OS is.
Webscale Agentic Commerce OS is.
The Webscale Approach
Guide discovery instead of forcing navigation
Webscale enables product discovery that adapts in real time based on intent, context, and behavior.
Expanding Legacy Search
Discovery powered by live intent data, not static rules
A live shopping assistant on your site works because it is grounded in real context and buying signals.
It uses:
Live clickstream behavior
Product catalog and compatibility logic
Inventory and availability context
Historical outcomes from similar shoppers
All captured directly in the traffic path.
No cold start or delayed data pipelines.
Built for Conversion
Faster discovery directly impacts revenue
When shoppers find the right product faster:
Bounce rate decreases
Product page engagement increases
Cart confidence improves
Conversion rates rise
Average order value increases through better fit
Discovery optimization should have measurable commerce impact.
Powered by Webscale CDP
Discovery improves because the data is right
Webscale CDP provides the foundation:
Real time first-party behavior capture
Product interaction correlation
Intent based segmentation
AI ready data models
Better discovery starts with better data. Webscale delivers both.
Where This Works Best
High consideration commerce
Webscale discovery excels in environments where confidence matters
Large or complex catalogs
Compatibility sensitive products
Regulated or technical products
B2B and B2C hybrid experiences
Headless and API driven storefronts
If shoppers ask questions before buying, this is for you.
Get Started
Validate discovery improvements without risk
Webscales AI capabilities are introduced through a phased, controlled approach.
Start with CDP and segmentation
Observe behavior and intent signals
Introduce guided discovery where it delivers value
Measure impact before expanding
