Three Layers.
One Powerful Platform
Every Webscale plan is composed of three parts: Application Delivery
Software, Cloud Hosting and Support. Each layer can be tailored to
your needs.
Webscale’s Commerce Cloud Plans
Your control layer for commerce performance, security, and observability
Essentials
Modern infrastructure without the complexity
- Single server architecture
- WAF and CDN included
- Managed environment for one storefront and region
- Ideal foundation for brands upgrading from generic hosting
Scale
Built to handle real growth
- Scalable app cluster plus dedicated data server
- Higher performance and fault tolerance for multi site and
B2B use cases - Stronger security, observability, and operational controls
Enterprise
Fully distributed for serious security,
redundancy and scale
- Multi zone or multi region distributed cloud architecture
- Highest availability, global routing, and performance guarantees
- Designed for complex multi brand, high GMV operations
All plans include Webscales proprietary application delivery technology
Our technology runs as a service in front of your application, inspecting traffic, enforcing
security, and feeding real-time data into your Webscale Control Panel.
Data Plane
AI-driven scaling, caching, and WAF protection
Load Balancing and custom routing
Image Optimization
Control & Intelligence
Webscale Control and App Dashboard
Traffic Viewer, Web Controls, Origin Performance
Session and cart optimization engines
Agentic Commerce OS (Coming Soon)
Integrated CDP module for real-time data ingestion
Personalization APIs, data segmentation and Agentic orchestration
Commerce Agents: Marketing Assistant, Shopping Assistant
Infrastructure
Distributed AWS environments (multi-zone, auto-scaling)
Elastic compute, global caching, and redundancy
Observability, monitoring, and backup systems
24/7 Support Services
Your expert safety net
Choose the level of support that fits your operational complexity.
All tiers include access to Webscales customer portal and observability tools.
All tiers include access to Webscales customer portal and observability tools.
Intelligent triage, expert routing, faster resolution
24×7
Intake & Triage
First response team capturing and routing every signal in real time.
Infrastructure, OS, Network, AWS Team
Manages reliability, scaling, and cloud ecosystem.
Application
& Platform Expert Team
Deep knowledge of Magento, Shopware, and headless builds.
Always On
24×7 monitoring and response
Specialized Teams
Faster time-to-resolution
Commerce Expertise
Platform-native troubleshooting
Proactive Insights
AI-assisted pattern detection
Flexible plans, real outcomes
Webscale gives you complete flexibility to build the right stack with clear pricing and expert guidance.
Observability
- Traffic Viewer for live request inspection
- Performance Analytics across app, infra, and sessions
- Resource Usage Insights for right sizing
- Automated Alerts tied to Control Plane events
Security
- Webscale WAF with managed rules and threat detection
- Bot Manager for commerce specific bot mitigation
- Rate Limiting and IP Access Controls
- Security Event Logging through the Control Plane
Performance
- Predictive Auto Scaling driven by live traffic signals
- AWS CloudFront CDN with advanced caching and pre warming
- Global Traffic Routing for lowest latency paths
- Web Controls for real time rule changes without code
