Webscale Shopping Assistant
Conversational product discovery grounded
in real shopper behavior
Shoppers leave when confidence breaks, not because they’re done shopping
They cannot find the right product
Relevant experiences shorten the path from interest to purchase.
They cannot compare products clearly
Personalized journeys keep customers coming back.
They hesitate and leave
First-party data reduces dependence on rented audiences.
Enhance navigation with conversation
The assistant listens, clarifies, and guides the journey forward.
How shoppers actually buy
Ask
Shoppers describe what they need
in plain language.
Clarify
The assistant asks smart follow ups to remove uncertainty.
Recommend
A short list of products, explained clearly and honestly.
Answers where they matter
Answer questions without sending shoppers elsewhere
Responses are grounded in:
Product descriptions
Specifications
Compatibility logic
Reviews and documentation
Built for control
Not a generic chatbot
Responses are grounded in:
Constrained to your data
Policy aware responses
Compatibility logic
Auditable chat logs
Safe and private by design
Reversible. Auditable. Controlled.
Internal users
Relevant experiences shorten the path from interest to purchase.
QA only
Personalized journeys keep customers coming back.
Specific cohorts
First-party data reduces dependence on rented audiences.
Percentage of traffic
First-party data reduces dependence on rented audiences.
Powered by Webscale CDP and Segmentation
This is why it answers correctly.
Webscale's AI Early Access Program
- First to access agentic features
- Direct feedback to our teams
- No obligation to purchase