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Agentic Commerce: The Future of AI Driven Retail Experiences

Discover how autonomous AI agents are reshaping the $85B AI retail market — from product discovery to personalized shopping — and how your brand can lead the shift.
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Arvind Rapaka
SVP of AI, Webscale
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Why Enterprise Retailers Are Taking Notice
$0B
Projected AI retail market size by 2032
0%
Surge in traffic from 
generative AI channels
0%
Of all shoppers already use AI for product discovery
0%
Of retailers plan
to increase AI investment
Inside the Ebook

What You'll Learn

From market forces reshaping commerce to the technical architecture powering the next generation of shopping experiences.
Key Insights
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Market Trends & Data

Backed by research from Forrester, PwC, Salesforce, and more — understand the explosive growth of AI in retail and why the window to act is now.
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Why Agentic Commerce, Now

Five converging factors — from AI maturation to competitive moves by Amazon, Google, and Meta — that make this the inflection point for retail.
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Webscale Platform Architecture

A deep dive into the Data Plane, Agentic Plane, and Control & Serving Plane — and how they work together to deliver real-time AI experiences.
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AI Product Discovery

How conversational search, personalized recommendations, and guided discovery are transforming the way shoppers find and buy products.
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AI Search & Recommendations

From natural language queries to real-time browsing personalization — learn how AI eliminates dead-end searches and lifts conversion rates by up to 30%.
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ROI & Business Impact

Concrete metrics showing how agentic AI drives higher conversion, AOV, and ROAS — while cutting customer acquisition costs and support overhead.
Key Insights

The Retail Landscape Is Shifting Fast

From market forces reshaping commerce to the technical architecture powering the next generation of shopping experiences.
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Zero-Click Commerce Is Here

AI agents are moving discovery and transactions upstream — consumers may never visit your site if you're not visible to AI intermediaries.
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Gen Z Is Leading the Charge

54% of Gen Z shoppers already use AI for product discovery,
and 63% are open to AI agents purchasing on their behalf.
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No Replatforming Required

Webscale integrates AI natively into your existing commerce
stack — whether Magento, Adobe Commerce, or Shopify — 
via the data path and cloud edge.
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Enterprise-Grade AI Governance

Business rules, compliance controls, and human-in-the-loop oversight built in — so your AI agents behave within brand guidelines and security policies.

Ready to Lead 
the Agentic Commerce Wave?

Get the full 20-page ebook with market data, architecture deep dives, and an implementation roadmap for enterprise retailers.
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About the Author

Arvind Rapaka

SVP of AI
Arvind leads Webscale's AI strategy, overseeing the development of agentic commerce capabilities that serve enterprise retailers worldwide. His team has built dedicated AI/ML engineering capabilities — including talent from top AI startups — to bring production-ready AI to the commerce stack.

Ready to Lead
the Agentic Commerce Wave?

Get the full 20-page ebook with market data, architecture deep dives, and an implementation roadmap for enterprise retailers.
Download the Ebook