[INFOGRAPHIC] The Global Ecommerce Security Report 2022

by | April 18, 2022 | Blog

Cyberattacks continued to rise in 2021 even though ecommerce sales saw a minor dip compared to 2020. According to industry reports, more than half of all cyberattacks on ecommerce websites in 2021 were carried out by bots, including sophisticated bad bots that can mimic human behavior. With many ecommerce platforms bundling just a traditional WAF (web application firewall) as the only line of defense against bot attacks, sophisticated bots are triggering fraud and account takeovers (ATO) with ease.

September 2021 recorded an unprecedented rise in Distributed Denial of Service (DDoS) attacks across ecommerce platforms, attributed by the ecommerce security community to the “Meris” bot. DDoS attacks spiked on Black Friday and Cyber Monday, with some reports stating the YoY increase in 2021 was over 200%.

Bot attacks accounted for 68% of all attacks on Webscale customers in November 2021. During the 2021 holiday season, Webscale defended against malicious bots with more than 76 million denial or redirect responses. With most attack types growing, and omnichannel ambition of merchants literally making the perimeter borderless, we decided to evaluate merchants and their developers for their security posture and readiness to detect and defeat complex and evolving threats.

The report is the outcome of one of the most comprehensive security-focused surveys conducted in the ecommerce industry, engaging 1890 ecommerce professionals, including merchants and developers, to understand their state of security in 2021, what gaps they identified in their defense, and where they intend to focus and invest in 2022 and beyond.

It’s absolutely free for ecommerce professionals, and available for download here. But if you prefer a quick reference card, the infographic below highlights the key metrics. Please feel free to share.

About Webscale

Webscale is powering modern commerce by layering software for performance, security, availability and compliance, over a distributed global network that leverages the cloud, automation, machine learning, and DevOps protocols to address the needs of growing brands. With use cases across a variety of ecommerce platforms and architectures, Webscale simplifies the deployment and day-to-day management of storefronts, including headless and progressive web application infrastructure, and across any self-hosted or fully hosted commerce cloud. Deployed in multi-cloud environments, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure, Webscale powers Fortune 1000 brands including Dollar General, Unilever, Swarovski, Olympus, Regal Cinemas, and thousands of other B2C, B2B, and B2E ecommerce storefronts across 12 countries. Webscale has offices in Santa Clara, CA, Boulder, CO, San Antonio, TX, Bangalore, India, and London, UK.

Feel free to use the infographic on your blog/website with appropriate attribution to Webscale. Copy the code in the text area below:

By all accounts, 2022 is on its way to becoming yet another banner year for cybercrime targeting online storefronts. Are you prepared? Do you know what you need in your arsenal to defend against today’s complex threats? If you’d like to speak to one of our ecommerce security specialists, drop us a note to secure@webscale.com and we’ll conduct a free assessment of your storefront.


Andrew hails from the UK, but headed for the warmer Bay Area climate over a decade ago. When he’s not being Webscale’s VP of Marketing, he’s a husband, father, dog walker, wine taster, and hopeless home improver.

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