The Webscale Blog

Shoppers sometimes need a bit of guidance when deciding what to buy. They may not know which accessory will meet their needs, for example, or whether a higher-end option is...

Shoppers don't usually reach a site with a clear idea of what they want. Many click on a product that seems interesting, then spend time exploring different options. Some compare several items...

AI agents are already completing purchases inside Google and ChatGPT. Here's the practical merchant checklist for preparing your store for AI-mediated commerce.

Replacing Constructor.io? Webscale's AI Shopping Assistant goes beyond search optimization. It replaces the keyword model with conversational product discovery.

Gorgias is a helpdesk. If your shoppers are abandoning before they reach your agents, a different helpdesk won't fix it. See what Webscale's AI Shopping Assistant does instead.

Nosto infers from behavior. For B2B buyers, gift shoppers, and first-time visitors, inference misses. See what infrastructure-native conversational discovery does instead.

Switching from Algolia? Most merchants replace it with another search engine. For Adobe Commerce, Magento, and Shopware merchants, there's a fundamentally different option.

Shoppers often arrive on websites without a clear idea of what they want. They'll open a category and scroll through items, then pause to take a closer look at a...

Revenue growth in online commerce is tied to how well a business understands customer behavior while it's happening. Live customer data refers to information that’s captured and analyzed during an...