The Webscale Blog

AI agents are already completing purchases inside Google and ChatGPT. Here's the practical merchant checklist for preparing your store for AI-mediated commerce.

Replacing Constructor.io? Webscale's AI Shopping Assistant goes beyond search optimization. It replaces the keyword model with conversational product discovery.

Gorgias is a helpdesk. If your shoppers are abandoning before they reach your agents, a different helpdesk won't fix it. See what Webscale's AI Shopping Assistant does instead.

Nosto infers from behavior. For B2B buyers, gift shoppers, and first-time visitors, inference misses. See what infrastructure-native conversational discovery does instead.

Switching from Algolia? Most merchants replace it with another search engine. For Adobe Commerce, Magento, and Shopware merchants, there's a fundamentally different option.

Shoppers often arrive on websites without a clear idea of what they want. They'll open a category and scroll through items, then pause to take a closer look at a...

Revenue growth in online commerce is tied to how well a business understands customer behavior while it's happening. Live customer data refers to information that’s captured and analyzed during an...

AI is becoming a standard component of the modern commerce experience. Retailers are adding assistants to product pages and search results as well as checkout flows to support shoppers during...

Shoppers move between pages and devices as they explore options, and their intent can change within a single session. Static analysis only records activity after it occurs, which makes it...