by SONAL | Sep 3, 2020 | automation, Blog, support
When it comes to choosing a hosting provider for your ecommerce storefront, Rackspace is about as far from being the right choice as possible. There, we said it. So why are they so big, how do they have thousands of employees and appear in a Gartner Magic Quadrant I...
by Zach Ruffin | Nov 20, 2018 | Blog, support
“Webscale’s support team has been fantastic and often we are notified by Webscale staff about a problem before we have even become aware there is an issue.” — Owen Wald, Chief Marketing Officer at US Water Systems, Inc., Webscale customer Earlier this year,...
by Abhishek RVRK Sharma | Apr 19, 2018 | Blog, support
“Your call is important to us. Please hold” If I had a penny for every time I’ve heard those words during a phone call to a service provider (mobile operator, grocery stores, medical insurance – even the doctor!), I’d have at least one plane by now. We’ve all...
by Andrew Humber | Dec 1, 2016 | Blog, cyber-week, performance, security, support, uptime
While most people were sleeping off their turkey-induced food comas and spending time with family and friends over the long weekend, Webscale’s support team were hunkered down, laser-focused on one thing, and one thing only – proactively monitoring our...
