Webscale Announces Jay Smith as CEO and Secures Strategic Funding to Lead Agentic Commerce & AI-Powered Infrastructure
SANTA CLARA, CA, June 4, 2025 – Webscale, the fastest, most secure cloud platform for modern commerce, has announced that Today we’re proud to share two transformative updates for Webscale. James Smith, our co-founder and long-time CTO, is stepping into the role of Chief Executive Officer. At the same time, Benhamou Global Ventures has led a new funding round to fuel our move into Agentic Commerce and AI-Powered Infrastructure.
Jay Smith: From CTO to CEO
Since day one Jay has been the architect of our platform’s reliability and performance, supporting ecommerce merchants all over the world. His blend of technical product vision and customer focus makes him the perfect steward for Webscale’s next phase of growth.
In his new role Jay will:
- Define our strategic roadmap for platform enhancements and partner integrations, starting with Shopware
- Cultivate a culture that balances engineering excellence with deep customer and partner empathy
- Scale our operations with the help of AI to give us more time to support customers through the truly difficult issues
James Smith
“Taking on the CEO role is an honor,” Jay said. “We started with a simple goal: make cloud infrastructure invisible for ecommerce merchants. Now, with this funding and our team’s expertise, we can lead the industry in Agentic Commerce and AI-Powered Infrastructure.”
New Funding to Power AI Infrastructure and Agentic Commerce
We’re thrilled to welcome back Benhamou Global Ventures as lead investors. Their continued confidence enables us to accelerate two bold initiatives:
- Agentic Commerce Leadership
- AI-Powered Infrastructure for Ecommerce
This investment fast-tracks our efforts to move beyond traditional cloud services into a future where commerce is agent driven and infrastructure is self-optimizing.
What’s Next for Webscale
With Jay at the helm and fresh capital in hand, here’s what to expect in the coming months:
- Early access programs for AI support tools that reduce response times and boost satisfaction
- Beta release of our Agentic Commerce suite, complete with embeddable shopper assistants
- Partnership expansion with leading AI research labs and technology vendors
Our mission remains clear: make ecommerce infrastructure effortless so brands can focus on delighting their customers. Please join us in congratulating Jay and celebrating this exciting new chapter for Webscale.
About Webscale
Webscale is powering modern commerce by layering software for performance, security, availability and compliance, over a distributed global network that leverages the cloud, automation, machine learning, and DevOps protocols to address the needs of growing brands. With use cases across a variety of ecommerce platforms and architectures, Webscale simplifies the deployment and day-to-day management of storefronts, including headless and progressive web application infrastructure, and across any self-hosted or fully hosted commerce cloud. Deployed in multi-cloud environments, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure, Webscale powers Fortune 1000 brands including Dollar General, Unilever, Swarovski, Olympus, Regal Cinemas, and thousands of other B2C, B2B, and B2E ecommerce storefronts across 12 countries. Webscale has offices in Santa Clara, CA, Boulder, CO, San Antonio, TX, Bangalore, India, and London, UK.
For more information, visit www.webscale.com or follow us on LinkedIn, Twitter, and Facebook.