Cookies Policy

Effective Date: Oct 31, 2021

This Cookies Policy describes the different types of cookies and similar technologies that may be applied on websites (each, a “Site”) of Webscale Networks, Inc .

We may change this Cookies Policy at any time. Please take a look at the “Effective Date” legend at the top of this page to see when this Cookies Policy was last revised. Any changes in this Cookies Policy will become effective when we make the revised Cookies Policy available on or through the Site.

If you have any further queries, please contact us by email at privacyofficer@webscalenetworks.com, or write to us at the following address: 5201 Great America Parkway, Suite #232, Santa Clara, CA 95054 ATTN: CEO.

1. What is a Cookie?

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to the Site. Cookies help us to learn which areas of the Site are useful and which areas need improvement.

You can choose whether to accept cookies by changing the settings on your browser. However, if you disable this function, your experience on the Site may be diminished and some features may not work as intended.

2. What Cookies Do We Use?

Below we list the different types of cookies that may be used on the Site. To the extent any Personal Information is collected through cookies, the Privacy Policy applies and complements this Cookies Policy.

The Site uses both 1st party cookies (which are set by the Site being visited) and 3rd party cookies (which are set by a server located outside the domain of the Site).

Essential Cookies

Essential cookies enable you to navigate the Site and to use its services and features. Without these absolutely necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.
Cookie Name Description of Purpose When do cookies expire? 1st party or 3rd party cookie?
pi_opt_in<accountid> If a visitor opts in, the value is set to true, and the visitor is cookied and tracked. 120 months 1st Party
visitor_id<accountid> The visitor cookie includes a unique visitor ID and the unique identifier for your account. 120 months 1st Party
visitor_id<accountid>-hash This cookie is a security measure to make sure that a malicious user can’t fake a visitor from Pardot and access corresponding prospect information. 120 months 1st Party
driftt_aid (drift_aid in newer widget versions) This is the anonymous identifier token. It is used to tie the visitor on your website with the profile within the Drift system. This allows Drift to remember the information that this site visitor has provided through the chat on subsequent site visits. 24 months 1st Party
driftt_sid (drift_campaign_refresh in newer widget versions) This is the session identifier token. It is used to tie the visitor on your website with a current website session within the Drift system. This is enables session-specific features, such as popping up a messaging only once during a 30 minute session as to prevent a disruptive experience. 30 Minutes 1st Party
driftt_wmd This cookie marks when the Drift welcome message has been interacted with. It is used so the welcome message is not displayed subsequently. 24 months 1st Party
DFTT_END_USER_PREV_BOOTSTRAPPED This cookie marks when the Drift site visitor has been created within the Drift system. This allows subsequent page visits to be faster because the site visitor does not have to be registered in our system again. 24 months 1st Party
DFTT_LEAD_HAS_PREV_IDENTIFIED This cookie marks when the Drift site visitor has provided their email address to Drift. This allows the Drift widget to process this site visitor as a known visitor rather than anonymous. Although this is a marker for PII it does not relate directly to the email address that has been captured, that identifier is handled by the driftt_aid cookie. 24 months 1st Party
Drift.Targeting.firstVisit This is the timestamp of the first visit. It allows the Drift widget to perform time-sensitive targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.lastVisit This is the timestamp of the last visit. It allows the Drift widget to perform time-sensitive targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.numberOfVisits This is the number of visitors a visitor has made to a page with Drift. It allows the Drift widget to perform page visit targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.numberOfSessions This is the number of site sessions a visitor has made to a page with Drift. It allows the Drift widget to perform site session targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.currentPageViewStarted This is the entry page that the current session started at. It allows the Drift widget to perform site session targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.currentSessionStartedAt This is the timestamp of the beginning of the current site session. It allows the Drift widget to perform time-sensitive targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.previousSessionStartedAt This is the timestamp of the start of the previous site session. It allows the Drift widget to perform time-sensitive targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.previousSessionEndedAt This is the timestamp of the end of the previous site session. It allows the Drift widget to perform time-sensitive targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.activeSessionStartedAt This is the timestamp of the start of the active site session. It allows the Drift widget to perform time-sensitive targeting conditions. LocalStorage does not expire. 1st Party
Drift.Targeting.originalReferrer This is the original referring source that drove the site visitor to your website. It allows the Drift widget to perform accurate intent based targeting. LocalStorage does not expire. 1st Party
Drift.Targeting.previousPage This is the previous page that the site visitor was on. It allow the Drift widget to perform page specific targeting. LocalStorage does not expire. 1st Party
Drift.Targeting.currentReferrer This is the current referring source that drove the site visitor to your website. It allows the Drift widget to perform accurate intent based targeting. LocalStorage does not expire. 1st Party
Drift.Targeting.searchTerm This is the search term that drove the site visitor to the website. It allows the Drift widget to perform accurate intent based targeting. LocalStorage does not expire. 1st Party
Drift.Targeting.referrerDomain This is the domain of the referrer URL. It allows the Drift widget to perform accurate intent based targeting. LocalStorage does not expire. 1st Party
DRIFT_visitCounts This allows the Drift widget to perform targeting based on time on page and number of site visits LocalStorage does not expire. 1st Party
DRIFT_openTabs Used to play sound notifications if there’s a Drift message in a tab other than the currently selected one LocalStorage does not expire. 1st Party
DRIFT_SESSION_ID Ties a user to a browser session for internal reporting purposes When the tab with Drift on the page is closed 1st Party
DRIFT_SESSION_STARTED Denotes when a given session has been started When the tab with Drift on the page is closed 1st Party
DRIFT_ALWAYS_SEND_IDS Helps track unique impressions for playbooks that are set to always send When the tab with Drift on the page is closed 1st Party

Preference Cookies

Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize the Site accordingly.
Cookie Name Description of Purpose When do cookies expire? 1st party or 3rd party cookie?
Pardot Email Preferences Page Visitor can select which type of emails they wish or do not wish to receive. Session Cookie. Expires when you close the browser 1st Party
Pardot Unsubscribe Page Visitor can add his/her email address in the unsubscribe field to block further marketing communications from Webscale Networks Session Cookie. Expires when you close the browser 1st Party
vuid Vimeo’s embeddable video player uses cookies that they consider essential to the video player experience. 24 months 3rd Party


Social Media Cookies

Social media cookies collect information about social media usage.
Cookie Name Description of Purpose When do cookies expire? 1st party or 3rd party cookie?
Facebook Tracks members/non-members of social media for behavioral advertising, analytics, market research. 24 months 3rd Party https://www.facebook.com/help/cookies/
LinkedIn Tracks members/non-members of social media for behavioral advertising, analytics, market research. 24 months 3rd Party https://www.linkedin.com/legal/privacy-policy
Twitter Tracks members/non-members of social media for behavioral advertising, analytics, market research. 24 months 3rd Party https://twitter.com/privacy
Google Inc. (YouTube) Tracks members/non-members of social media for behavioral advertising, analytics, market research. 24 months 3rd Party https://www.google.com/policies/technologies/cookies/


Analytics Cookies

Analytics cookies collect information about your use of the Site, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use the information to analyse the Site traffic, but we do not examine this information for individually identifying information.
Cookie Name Description of Purpose When do cookies expire? 1st party or 3rd party cookie?
Google Analytics Web traffic tracking. 24 months 3rd Party http://www.google.com/policies/privacy/
lpv<accountid> This LPV cookie is set to keep Pardot from tracking multiple page views on a single asset over a 30-minute session. 13 months
1st Party https://help.salesforce.com/articleView?id=sf.pardot_basics_cookies.htm&type=5
pardot A session cookie named pardot is set in your browser while you’re logged in to Pardot as a user or when a visitor accesses a form, landing page, or page with Pardot tracking code. The cookie denotes an active session and isn’t used for tracking 13 months
1st Party https://help.salesforce.com/articleView?id=sf.pardot_basics_cookies.htm&type=5
driftt_eid (drift_eid) in new widget This is the external identifier token. It is used to tie the Drift visitor profile to an external identifer on the website. This is used when your application already has an authentication layer and the person on the website is known to your application. Instead of using Drift’s default identifier (the driftt_aid cookie), you can specify the identity of the website user to Drift. 24 months 1st Party
driftt_aaid This cookie creates a direct correlation between the site visitor and the rep who will receive the conversation. 24 months
1st party
__d_pardot This cookie is a marker that Drift has captured the Pardot tracking cookie. It prevents Drift from processing the Pardot cookie on subsequent page visits.
24 months
1st Party
IUUID This cookie is used for performance and optimization of Demandbase data and reporting.
13 months
3rd Party https://www.demandbase.com/cookies/

 

Advertising Cookies  

Advertising cookies are set to display targeted promotions or advertisements based upon your interests on the Site or to manage our advertising. These cookies collect information about your activities on this and other sites to provide you targeted advertising.
Cookie Name Description of Purpose When do cookies expire? 1st party or 3rd party cookie?
tuuid This cookie is used for analytics and advertising services provided by Demandbase products. 24 months 3rd Party https://www.demandbase.com/cookies/

 

3. How Do I Manage Cookies?

In addition to the options provided above, you may refuse or accept cookies from the Site at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Site may operate as intended.

You can adjust your cookie preferences by adjusting your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. The Help function within your browser should explain how to do this. Alternatively, you may visit www.aboutcookies.org or www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.

How to enable and disable cookies using your browser?

Most browsers allow you to manage cookie settings. These settings can usually be found in the ‘Settings’, ‘Options’ or ‘Preferences’ menu of your browser. The links below are provided to help you find the settings for some common browsers.

For all other browsers, please look for a “help” function in your browser or contact the browser provider.